skyph is committed to protecting the personal information of all Filipino players. This Privacy Policy explains what data we collect, how we use it, who we share it with, and your rights under Philippine law.
This Privacy Policy ("Policy") describes how skyph ("skyph", "we", "us", "our") — the operator of the online casino and sports betting platform at skyph.win — collects, uses, stores, and discloses personal information relating to users of the skyph platform ("Players", "you", "your").
This Policy applies to all personal data processed by skyph in connection with your use of skyph.win, including account registration, deposits, withdrawals, gameplay, customer support interactions, and marketing communications. It applies regardless of whether you access the skyph platform from a desktop browser, mobile browser, or any other device.
This Policy is issued in compliance with Republic Act No. 10173, the Philippine Data Privacy Act of 2012 ("DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission of the Philippines ("NPC"). It is also consistent with skyph's obligations under its PAGCOR operating license.
By creating a skyph account or otherwise using the skyph platform, you acknowledge that you have read and understood this Policy. If you do not accept the terms of this Policy, you should not create an account or use the skyph platform.
skyph is the personal information controller with respect to all personal data collected and processed through skyph.win. skyph operates under PAGCOR regulatory oversight and is responsible for ensuring that all personal data processing activities comply with the Philippine Data Privacy Act of 2012 and applicable NPC issuances.
For all data privacy inquiries, requests, and complaints, skyph's designated Data Protection Officer ("DPO") can be reached via the contact details set out in Section 15 of this Policy.
When you create a skyph account, we collect: your full legal name as it appears on your government-issued Philippine identification document; your date of birth; your registered email address; your Philippine mobile number; your residential address; and the details of any government-issued ID submitted for KYC verification (e.g., PhilSys ID, UMID, passport, or driver's license number).
To process deposits and withdrawals, skyph collects and retains: your GCash or PayMaya account number (where applicable); your bank account or card details (for BPI, BDO, Metrobank, or Visa/Mastercard transactions); deposit and withdrawal amounts, dates, and reference numbers; and your account balance history. skyph does not store full card numbers; card-based transactions are processed through PCI-DSS compliant payment processors.
skyph records all game activity associated with your account, including: game titles played; wager amounts and outcomes; session durations; sports bets placed and settled; bonus activations and wagering progress; and responsible gaming tool activations (deposit limits, self-exclusion requests).
When you access skyph.win, our systems automatically record certain technical information, including: IP address; device type, operating system, and browser version; pages visited and navigation paths on the site; time and duration of platform sessions; and referring URL.
If you contact skyph's customer support team via live chat or email, we retain records of those communications, including the content of your messages, the date and time of contact, and any resolution actions taken.
skyph collects personal data through the following means:
Under the Philippine Data Privacy Act, skyph processes your personal data on the following legal bases:
skyph uses your personal data for the following purposes:
skyph will not use your personal data for any purpose incompatible with those listed above without first obtaining your explicit consent or establishing a separate legal basis for such processing.
skyph uses cookies and similar technologies on skyph.win. These include:
You can manage non-essential cookies through your browser settings. Disabling functional or analytics cookies will not prevent you from using the skyph platform, but may affect certain personalisation features.
skyph does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly for the purposes described in this Policy:
All third-party service providers that process personal data on skyph's behalf are bound by data processing agreements that require them to handle such data in accordance with the Philippine Data Privacy Act and this Policy.
Some of skyph's service providers may be located outside the Philippines. Where personal data is transferred to recipients in other countries, skyph ensures that appropriate safeguards are in place in accordance with NPC requirements. These safeguards may include data processing agreements incorporating standard contractual clauses, or reliance on adequacy determinations by the NPC where applicable. You may request information about the safeguards applicable to any specific international transfer by contacting skyph's Data Protection Officer.
skyph retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:
After the applicable retention period, personal data is securely deleted or anonymised in accordance with NPC guidelines. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes.
skyph implements technical and organisational measures designed to protect your personal data against unauthorised access, disclosure, alteration, loss, and destruction. These measures include:
While skyph applies industry-standard security measures, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own skyph login credentials.
Under the Philippine Data Privacy Act, you have the following rights with respect to your personal data held by skyph:
To exercise any of these rights, contact skyph's Data Protection Officer as described in Section 15. skyph will respond to verified data subject requests within the timeframes prescribed by the DPA and NPC guidelines.
skyph's platform is strictly intended for adults aged twenty-one (21) years and above, in accordance with Philippine gambling law and skyph's PAGCOR licensing obligations. skyph does not knowingly collect personal data from individuals under 21 years of age. Age is verified during the KYC process before any withdrawal is processed. If skyph discovers that personal data has been collected from an individual under 21, that account will be immediately suspended, all associated data deleted, and any deposits returned. If you believe a minor has registered for a skyph account, please contact our Data Protection Officer immediately.
skyph reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered players via email or in-platform notification at least seven (7) days before the amended Policy takes effect, where reasonably practicable. Your continued use of the skyph platform after the effective date of any amendment constitutes your acceptance of the updated Policy.
The current version of this Policy will always be available at skyph.win/privacy-policy. The "Last Updated" date at the top of this page reflects the date of the most recent revision.
For all privacy-related inquiries, requests to exercise your data subject rights, or complaints, please contact skyph's designated Data Protection Officer:
If you are not satisfied with skyph's response to a privacy complaint, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.
skyph processes all personal data in full compliance with Republic Act No. 10173 and NPC issuances. A designated Data Protection Officer oversees privacy compliance across all skyph operations.
Every piece of data exchanged between your device and skyph's servers — login credentials, financial information, personal data — is protected by 256-bit SSL encryption, the same standard used by Philippine banks.
skyph does not sell, rent, or trade your personal information to third-party marketers. Data is shared only with regulated service providers bound by data processing agreements — never sold for commercial gain.
Access, correct, delete, or port your personal data at any time. skyph will acknowledge and respond to formal data subject requests within the timeframes prescribed by the Philippine Data Privacy Act.
GCash, PayMaya, and card transactions are processed through PCI-DSS compliant payment processors. skyph never stores full card numbers on its own systems — your financial data is handled by certified partners only.
skyph retains data only as long as legally required — typically 3–5 years for gaming and financial records under PAGCOR and AML obligations. After retention periods expire, data is securely deleted or anonymised.
Your personal information is protected by Philippine law, PAGCOR oversight, and skyph's own security infrastructure. Explore a licensed, transparent platform built for Filipino players.
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